Frequently Asked Questions
Everything you need to know about Dr. Berg style and service.
What is the standard shipping time for my order?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days domestically, while international shipping may take 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our online portal to generate a prepaid return shipping label.
Are your garments true to size?
Yes, most of our pieces follow standard US sizing. However, we provide a detailed size chart on every product page to help you find the perfect fit based on your specific measurements.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How should I care for my Dr. Berg apparel?
To maintain the quality of our premium fabrics, we recommend machine washing in cold water on a gentle cycle and hanging to dry, or following the specific care instructions located on the interior garment tag.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that customs duties and taxes may apply depending on your local government regulations.